Reader’s Complaint About Hong Leong Bank

This comment was left by Hazel about Hong Leong Bank. Enjoy reading.

Hi, I have problems with Hong Leong too… I just maintained a minimum payment & was short of RM37 for the last payment. They charged me RM57++ for retail interest saying that is due to my under payment. FYI, I only use RM75 for fuel that month.

For another card, I was charged with RM2.42 although no retail purchased was made, and that was after I maintained the minimum payment.

So, I was under impression that Hong Leong bank is cheating their customer because of this bizarre explanation that didn’t support any of the scenario above…

Or, am I wrong?

Hi, Hazel, banks have all sorts of reasons and lame explanations when it comes to retail interest charges, late payment charges, over-limit fees or cash advance interest charges that they impose on you.

Some say $1 or $2 is a small amount and it’s okay. Well, it’s not okay! Imagine how much banks make when they charge a mere $1 or $2 into all their credit card holders’ accounts!